It’s been a tremendous team effort today as we’ve worked to restore service to as many affected customers as possible. Our engineering teams have done an outstanding job — managing to replace the damaged fibre run in Cragganmore by mid-afternoon and continuing repairs well into the evening.

We’re pleased to report that connectivity has been restored for a large number of customers. However, we know that some of you are still without service, and we want to assure you that we’re doing...