Rothes & Tomintoul - connectivity issues

Minor incident Rothes Mast Rosehill Relay Collie Cottage Relay Tomintoul Network Cnoc Lochy Mast Farm Relay Distillery Relay
2020-04-29 17:54 BST · 15 hours, 35 minutes

Updates

Resolved

All circuits to both remote networks have now been restored and service is running at full capacity again.

November 4, 2021 · 15:24 BST
Monitoring

Connectivity has been fully restored for both Rothes and Tomintoul networks. We will be monitoring to ensure that the service remains stable overnight.

November 4, 2021 · 15:24 BST
Update

The problem has been traced to an issue with one of our connectivity providers and has been confirmed to also affect some customers in our Tomintoul coverage area. We are working on implementing a work-around for the fault and will have that in place shortly.

November 4, 2021 · 15:24 BST
Issue

We are aware of an issue with connectivity for some of our Rothes customers. Our engineers are currently investigating the problem and are aiming to restore full service as soon as possible.

November 4, 2021 · 15:24 BST

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