Loss of connectivity

Minor incident Wester Alves Mast
2023-11-30 08:06 GMT · 50 minutes

Updates

Resolved

Faulty module has been replaced and connectivity has been restored.

November 30, 2023 · 08:56 GMT
Issue

We are aware of a loss of connectivity affecting our Alves network. Engineers have diagnosed a faulty fibre module in our core router at the site and are on route to replace it.

We estimate service to be restored by 0900.

November 30, 2023 · 08:34 GMT

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