Authentication issues

Major incident Edinburgh Data Centre Elgin Core Birnie Relay Brown Muir Mast Salterhill Relay East Mains Relay Miltonhill Relay Kellas Relay Sunnyside Relay Cul Mor Relay Ark Childcare Relay Newton Relay Mulben Mast Invercanna Relay Knockans Relay Garland Farm Relay Stoneyton Relay Maryhill Relay Coldhome Relay Aulton Farm Relay Balnellan Mast Lochliesk Farm Relay Duffus Mast Wester Alves Mast Linkwood Mast Hallowood Road Relay Rothes Mast Rosehill Relay Collie Cottage Relay Tomintoul Network Cnoc Lochy Mast Farm Relay Distillery Relay Glen of Rothes Relay Lochnabo Conasg Relay Burghead Fibre Network Nether Dallachy Fibre Network
2024-07-22 20:42 BST · 1 hour, 32 minutes

Updates

Resolved

Engineers have located the problems and have implemented fixes, and all customer services have been restored.

July 22, 2024 · 22:14 BST
Issue

We are currently investigating a fault that is affecting customers authenticating with our network and may be affecting customer traffic as well. Engineers are working to identify the cause and we will provide an update as soon as possible.

July 22, 2024 · 20:42 BST

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