Burghead Network Outage
Minor incident
Burghead Fibre Network
2024-08-15 17:06 BST
· 1 hour, 17 minutes
Updates
Resolved
August 15, 2024 · 18:19 BST
All services on our Burghead fibre cabinet have now been restored. Our cabinet lost mains power due to a transformer fire within Burghead and unfortunately due to an issue with a power supply part of the equipment in the cabinet did not receive power from the battery backup supply.
This has been rectified now and all hardware is running normally.
Issue
August 15, 2024 · 17:06 BST
We are currently investigating a loss of service affecting customers on our Burghead fibre network. An engineer is heading to site to determine the cause of the outage.
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