Mulben Area Outage
Major incident
Mulben Mast
Invercanna Relay
Knockans Relay
Garland Farm Relay
Stoneyton Relay
Maryhill Relay
Coldhome Relay
Aulton Farm Relay
Balnellan Mast
Lochliesk Farm Relay
2025-04-03 14:04 BST
· 17 hours, 55 minutes
Updates
Resolved
April 4, 2025 · 07:58 BST
Engineers successfully replaced the damaged section of fibre and the first services were restored by 6pm with all services back online by 6:30pm.
Update
April 3, 2025 · 15:39 BST
Engineers have confirmed that the cause of the outage is a fibre break. New fibre is on site and work is progressing to restore service.
Issue
April 3, 2025 · 14:04 BST
We are investigating a loss of service affecting our network in the Mulben area which is also having an impact on services in:
- Coldhome
- Balnellan
- Lochliesk
- Aberlour
Initial checks indicate this may be a power issue affecting the area but we will provide a further update once more information is available.
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