Loss of connectivity

Major incident Elgin Core Birnie Relay Brown Muir Mast Miltonhill Relay Kellas Relay Sunnyside Relay Cul Mor Relay Ark Childcare Relay Newton Relay Mulben Mast Invercanna Relay Knockans Relay Garland Farm Relay Stoneyton Relay Maryhill Relay Coldhome Relay Aulton Farm Relay Balnellan Mast Lochliesk Farm Relay Duffus Mast Wester Alves Mast Linkwood Mast Hallowood Road Relay Rothes Mast Rosehill Relay Collie Cottage Relay Tomintoul Network Cnoc Lochy Mast Farm Relay Distillery Relay
2020-08-07 09:40 BST · 3 hours, 54 minutes

Updates

Resolved

All services have been restored.

November 4, 2021 · 15:24 BST
Monitoring

All services have now been restored and the fault has been identified as a fibre break on our backhaul provider’s network.

We will continue to monitor the network for 24 hours to ensure that no further faults develop.

November 4, 2021 · 15:24 BST
Issue

We are investigating a loss of connectivity affecting all customers on the network. This is being looked into as the highest priority and we aim to have service restored as soon as possible.

November 4, 2021 · 15:24 BST

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