Network Outage

Major incident Brown Muir Mast East Mains Relay Miltonhill Relay Kellas Relay Sunnyside Relay Cul Mor Relay Ark Childcare Relay Newton Relay Mulben Mast Invercanna Relay Knockans Relay Garland Farm Relay Stoneyton Relay Maryhill Relay Coldhome Relay Aulton Farm Relay Balnellan Mast Lochliesk Farm Relay Duffus Mast Wester Alves Mast Linkwood Mast Hallowood Road Relay Rothes Mast Rosehill Relay Collie Cottage Relay
2020-09-06 18:19 BST · 30 minutes

Updates

Resolved

Engineers have attended our core mast site in Elgin and have discovered a failure of one of our UPS battery units. This unit has been removed and all services have been restarted.

Full services should be restored in the next 15 minutes - if you still have no connectivity after this time, please restart your router in the first instance.

November 4, 2021 · 15:24 BST
Issue

We have been alerted to a major network outage affecting our network. Engineers are currently working to assess the cause of the failure in order to restore services.

November 4, 2021 · 15:24 BST

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