Loss of connectivity

Major incident Edinburgh Data Centre Elgin Core Birnie Relay Brown Muir Mast Salterhill Relay East Mains Relay Miltonhill Relay Kellas Relay Sunnyside Relay Cul Mor Relay Ark Childcare Relay Newton Relay Mulben Mast Invercanna Relay Knockans Relay Garland Farm Relay Stoneyton Relay Maryhill Relay Coldhome Relay Aulton Farm Relay Balnellan Mast Lochliesk Farm Relay Duffus Mast Wester Alves Mast Linkwood Mast Hallowood Road Relay Rothes Mast Rosehill Relay Collie Cottage Relay Tomintoul Network Cnoc Lochy Mast Farm Relay Distillery Relay Glen of Rothes Relay Lochnabo Conasg Relay Burghead Fibre Network Nether Dallachy Fibre Network Openreach Fibre
2025-09-24 21:17 BST · 24 minutes

Updates

Resolved

Resolved

September 24, 2025 · 21:41 BST
Investigating

We have confirmed that we experienced an outage of both our primary and backup connectivity providers at the same time this evening. We have requested further information from both parties as to the causes of these, however at present all services are now back online.

September 24, 2025 · 21:39 BST
Issue

We are investigating a loss of connectivity across our network at present affecting all customers. As soon as we have more information we will provide a further update.

September 24, 2025 · 21:17 BST

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