Connectivity Outage

Major incident Edinburgh Data Centre Elgin Core Birnie Relay Brown Muir Mast Salterhill Relay East Mains Relay Miltonhill Relay Kellas Relay Sunnyside Relay Cul Mor Relay Ark Childcare Relay Newton Relay Mulben Mast Invercanna Relay Knockans Relay Garland Farm Relay Stoneyton Relay Maryhill Relay Coldhome Relay Aulton Farm Relay Balnellan Mast Lochliesk Farm Relay Duffus Mast Wester Alves Mast Linkwood Mast Hallowood Road Relay Rothes Mast Rosehill Relay Collie Cottage Relay Tomintoul Network Cnoc Lochy Mast Farm Relay Distillery Relay Glen of Rothes Relay Lochnabo Conasg Relay Burghead Fibre Network Nether Dallachy Fibre Network Openreach Fibre
2025-10-02 15:43 BST · 1 day, 16 hours, 51 minutes

Updates

Resolved

Our primary connectivity is back online after repairs to a fibre break in their network.

October 4, 2025 · 08:35 BST
Update

We have now resolved the issue with our backup connectivity provider and we have traffic flowing again, however our primary provider is still offline and we are still awaiting a cause for that outage.

We appreciate that this has been a frustrating outage but we are grateful for your patience.

October 2, 2025 · 18:24 BST
Issue

We are experiencing a fault affecting our primary connectivity. Unfortunately at the same time our backup provider is not properly routing our traffic correctly either. We are actively working with both providers to re-establish service as quickly as possible and will provide further updates as soon as possible.

October 2, 2025 · 15:43 BST

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