Routing failure - Balnellan Mast

Major incident Balnellan Mast Lochliesk Farm Relay
2020-10-02 20:00 BST · 34 minutes

Updates

Resolved

We have found the cause of the fault, relating to a bug in the router’s firmware. A newer firmware version has been installed and full service is now restored.

November 4, 2021 · 15:24 BST
Issue

Our engineers are investigating a fault with the main router at our Balnellan mast which is affecting service to all customers in that area. We are working on identifying the cause and will provide further updates when we have more information.

November 4, 2021 · 15:24 BST

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