Authentication server fault

Major incident Edinburgh Data Centre Elgin Core Birnie Relay Brown Muir Mast East Mains Relay Miltonhill Relay Kellas Relay Sunnyside Relay Cul Mor Relay Ark Childcare Relay Newton Relay Mulben Mast Invercanna Relay Knockans Relay Garland Farm Relay Stoneyton Relay Maryhill Relay Coldhome Relay Aulton Farm Relay Balnellan Mast Lochliesk Farm Relay Duffus Mast Wester Alves Mast Linkwood Mast Hallowood Road Relay Rothes Mast Rosehill Relay Collie Cottage Relay Tomintoul Network Cnoc Lochy Mast Farm Relay Distillery Relay
2020-10-12 18:07 BST · 2 hours, 54 minutes

Updates

Resolved

Our engineers have managed to repair the fault with our server infrastructure and all services have been restored.

November 4, 2021 · 15:24 BST
Resolved

The authentication server issue has been resolved. For those affected thank you for your patience

November 4, 2021 · 15:24 BST
Issue

We’re currently investigating an issue affecting our server infrastructure, including our phone system and authentication servers.

This won’t affect anyone who is currently connected to our network, but please do not reboot any equipment at present as when it restarts it will not be authenticated.

November 4, 2021 · 15:24 BST

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