Connectivity issues

Major incident Edinburgh Data Centre Elgin Core Birnie Relay Brown Muir Mast Salterhill Relay East Mains Relay Miltonhill Relay Kellas Relay Sunnyside Relay Cul Mor Relay Ark Childcare Relay Newton Relay Mulben Mast Invercanna Relay Knockans Relay Garland Farm Relay Stoneyton Relay Maryhill Relay Coldhome Relay Aulton Farm Relay Balnellan Mast Lochliesk Farm Relay Duffus Mast Wester Alves Mast Linkwood Mast Hallowood Road Relay Rothes Mast Rosehill Relay Collie Cottage Relay Tomintoul Network Cnoc Lochy Mast Farm Relay Distillery Relay
2020-11-02 15:14 BST · 43 minutes

Updates

Resolved

The routing issue has now been resolved and all services have been restored.

November 4, 2021 · 15:24 BST
Issue

We are aware of a fault in our Edinburgh core that is affecting all customers. This fault is relating to how our traffic routes to the internet.

We are currently working on a resolution and aim to have service restored by 1530.

November 4, 2021 · 15:24 BST

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