Throughput issues

Major incident Edinburgh Data Centre Elgin Core Birnie Relay Brown Muir Mast Salterhill Relay East Mains Relay Miltonhill Relay Kellas Relay Sunnyside Relay Cul Mor Relay Ark Childcare Relay Newton Relay Mulben Mast Invercanna Relay Knockans Relay Garland Farm Relay Stoneyton Relay Maryhill Relay Coldhome Relay Aulton Farm Relay Balnellan Mast Lochliesk Farm Relay Duffus Mast Wester Alves Mast Linkwood Mast Hallowood Road Relay Rothes Mast Rosehill Relay Collie Cottage Relay Tomintoul Network Cnoc Lochy Mast Farm Relay Distillery Relay
2021-01-21 21:15 BST · 22 minutes

Updates

Resolved

We have now identified the cause of the network issues as a Distributed Denial of Service attack against a customer connection. We have mitigated this attack now and will continue monitoring the network to ensure no further issues.

November 4, 2021 · 15:24 BST
Issue

We are aware of some throughput issues appearing on our network. Engineers are actively investigating and we aim to have a resolution as quickly as possible.

November 4, 2021 · 15:24 BST

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