Authentication server fault
Major incident
Edinburgh Data Centre
Elgin Core
Birnie Relay
Brown Muir Mast
Salterhill Relay
East Mains Relay
Miltonhill Relay
Kellas Relay
Sunnyside Relay
Cul Mor Relay
Ark Childcare Relay
Newton Relay
Mulben Mast
Invercanna Relay
Knockans Relay
Garland Farm Relay
Stoneyton Relay
Maryhill Relay
Coldhome Relay
Aulton Farm Relay
Balnellan Mast
Lochliesk Farm Relay
Duffus Mast
Wester Alves Mast
Linkwood Mast
Hallowood Road Relay
Rothes Mast
Rosehill Relay
Collie Cottage Relay
Tomintoul Network
Cnoc Lochy Mast
Farm Relay
Distillery Relay
2021-02-11 07:32 BST
· 2 hours, 14 minutes
Updates
Resolved
November 4, 2021 · 15:24 BST
Our engineers have resolved the issue with our servers and all services have now been restored.
Issue
November 4, 2021 · 15:24 BST
We are investigating a fault with our main authentication server which is resulting in customer routers being unable to authenticate when being restarted. An engineer is on route to site to work on a resolution.
In the meantime, DO NOT reboot your router for any reason as this will result in no connectivity until we resolve the issue.
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