Fibre network issues

Minor incident Nether Dallachy Fibre Network
2026-10-15 08:52 BST · 13 hours, 19 minutes

Updates

Resolved

Engineers completed the replacement of the cable section at around 8:15pm and have confirmed that all customers are back online.

October 15, 2026 · 22:11 BST
Update

Our engineer has investigated on-site had discovered damage to a section of underground cable which will require immediate replacement. Unfortunately this will result in a period of disruption for customers in Spey Bay however we will endeavour to keep the disruption to a minimum.

October 15, 2026 · 10:00 BST
Issue

We are aware of an issue affecting some customers in the Spey Bay area on our fibre network. An engineer is on-route to site to investigate and we will provide a further update when we have more information.

October 15, 2026 · 08:52 BST

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