Brown Muir Outage

Major incident Brown Muir Mast Newton Relay Mulben Mast Balnellan Mast Duffus Mast
2019-09-16 20:05 BST · 2 hours, 13 minutes

Updates

Resolved

We can confirm that power has been restored to our Brown Muir mast and all services are now back up and running. If you are still having issues, please reboot your router and that should restore service.

November 4, 2021 · 15:24 BST
Update

SSE have confirmed the fault and engineers should be on-site by 21:30 (SSE fault ref FR1678). Estimated time for restoration of mains power is approximately 23:30.

November 4, 2021 · 15:24 BST
Update

Our engineer has confirmed that there is currently a power outage affecting our Brown Muir mast site. We have reported the issue to SSE and in the meantime are arranging for a generator to be brought to site to restore services until mains power is restored.

Next update due by 22:00

November 4, 2021 · 15:24 BST
Investigating

We are aware of a failure at our Brown Muir mast which is affecting the following sites:

Brown Muir
Mulben
Balnellan
Duffus

An engineer is on route to investigate the fault and restore services.
Next update due at 21:30

November 4, 2021 · 15:24 BST

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