Intermittent connectivity to some customers
Minor incident
Elgin Core
Brown Muir Mast
Kellas Relay
Sunnyside Relay
Cul Mor Relay
Ark Childcare Relay
Newton Relay
Mulben Mast
Invercanna Relay
Knockans Relay
Garland Farm Relay
Stoneyton Relay
Maryhill Relay
Coldhome Relay
Aulton Farm Relay
Balnellan Mast
Lochliesk Farm Relay
Duffus Mast
Linkwood Mast
Hallowood Road Relay
2019-10-11 18:22 BST
· 3 hours, 27 minutes
Updates
Resolved
November 4, 2021 · 15:24 BST
We have managed to isolate the cause of the connectivity issues for some customers and have implemented a fix. Any customers who are still experiencing issues should restart their router in order to reconnect successfully.
Issue
November 4, 2021 · 15:24 BST
We are investigating reports from some customers of a lack of connectivity. Initial investigations are pointing to a fault with our upstream provider and we are working with them to identify and resolve the issue.
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