Loss of connectivity
Major incident
Brown Muir Mast
Ark Childcare Relay
Wester Alves Mast
Glen of Rothes Relay
2021-09-21 22:22 BST
· 15 hours, 8 minutes
Updates
Resolved
November 4, 2021 · 15:25 BST
Repairs have been completed on our mast and all services have now been restored.
Issue
November 4, 2021 · 15:25 BST
We are experiencing an issue with transmitters located on our Brownmuir minimast which is affecting customers in Miltonduff/Mosstowie area and Wester Alves/Kinloss/Roseisle area. We believe that the high winds have damaged something causing enough movement to knock the transmitters out of alignment.
We will be onsite at first light tomorrow morning to inspect and resolve the issues.
We apologise for any inconvenience caused.
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